Alerts can not be opened in Outlook 2007 when used with Exchange 2003

November 26th, 2009 by Ryan

This is one article in the larger Troubleshooting SharePoint Alerts guide


You are unable to open the alert messages if :-

  • You have a mailbox on a server that is running Microsoft Exchange Server 2003.
  • You use Microsoft Office SharePoint Server 2007 to send a notification message to the mailbox.
  • You try to open the SharePoint Server 2007 notification message in Microsoft Office Outlook 2007.
  • Outlook 2007 is running in Cached Exchange Mode.


To Fix


Fixed in

  • Microsoft Exchange Server 2007

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