Troubleshooting – Task modified alerts getting sent to random, incorrect recipients

October 17th, 2009 by Ryan

This is one article in the larger Troubleshooting SharePoint Alerts guide

Problem

Task lists can send an email notification when a task is assigned or changed (Settings > Advanced Settings > E-Mail Notification).

If you modify the Assigned To column of the task list to “Allow multiple selections” then the email may be sent to random, incorrect recipients – some names will be crossed out (strike-through) in the email.

References

To Resolve

This is a known issue and was fixed in Windows SharepPoint Services 3 Hotfix (KB948945 21st February 2008)

“On a SharePoint Server 2007 site, you modify a task in a task list. When you do this, users other than the users who are assigned to the task receive the notification e-mail message for the change.”

This fix is believed to have been included in


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